To best view the web site what should be
the Desktop Area setting?
Screen settings should be 800 x 600 or greater.
How long are the historical prices kept
The prices are kept on file for a period of one month (approximately 30 days).
How do I get a printout of my Supplier's
Internet browsers have a printer icon on the toolbar at the top of the screen. Press this
icon to print any information on the screen. If your screen does not have this icon,
from the File menu, select Print.
When I press the 'ENTER' key, my computer beeps and does not display the next page.
This is a browser (Microsoft and Netscape) related problem. Internet Explorer version 5.x and later
will display the next page.
If my Internet Connection goes down, how
will I receive my prices?
As part of the Marketer's information, you complete your preferred method of alternate
delivery. You are given the choice of AT&T EasyLink or fax and at what time should the
alternate delivery automatically process.
Why do I need to reenter the User-ID and
If you have not refreshed your screen within the last 15 minutes, a time-out occurs. You
need to keep your screen active